Coconut Grove Intimates (“CGI”) knows that you care about how your personal information is used and shared, and we take your privacy seriously.  CGI has created this privacy statement (“Statement”) in order to demonstrate our commitment to your privacy.  Please read the following to learn more about our privacy policy.

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By accessing the CGI website or any of its subsidiaries website at www.coconutgroveintimates.com, www.coconutgroveintimates.ca or other associated domains including all related pages (“Site”), including any subscription based features or services offered by CGI through the Site, you are accepting the practices outlined in this Statement.

 

1. What Does This Privacy Policy Cover?

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This Statement covers CGI’s collection and use of personal information that CGI gathers when you are on the Site.

This Statement does not apply to the practices of third parties that CGI does not own or control, or to individuals that CGI does not employ or manage.

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Third party information (“Customer Data”) is gathered for CGI by its third-party service provider and forwarded to CGI for our internal use in connection with our marketing campaigns and other promotional activities.  CGI will not review, share, distribute, print, or reference any such Customer Data except as as may be required by law.  Notwithstanding the foregoing, Customer Data may at times be viewed or accessed by CGI for the purpose of resolving a problem, support issue, or for investigating a suspected violation of the Terms of Service, or as may be required by law.

 

2. What Personal Information About Customers Does CGI Collect?

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Our primary goal in collecting information is to provide you with a friendly, customized, and efficient experience. We collect the following types of information from our visitors:

 

Information You Provide to Us:

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CGI collects identifying information when you visit the Site (including, without limitation, any coconutgroveintimates.com web pages landing pages or subsidiaries websites), and when you enter promotions or contests.  For example, we require customers who register for promotions, newsletters and the like to give us the following personal information: their name, Company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, and the identity of users within the organization that will be using the Service.  When you initially express interest obtaining additional information about our products and/or services, we may also ask for additional types personal information, such as title, department name, fax number, or additional company information, such as annual revenues or marketing spend. We may also request demographic information and unique identifiers in order to provide you with a more personalized experience or verify your passwords.

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Automatic Information:

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We receive and store certain types of information whenever you interact with us via our website.  CGI automatically receives and records certain “traffic data” on our server logs including your IP address, CGI cookie information, the page you requested, and your communications and interactions with other site registrants.  CGI uses this traffic data to help diagnose problems with its server, analyze trends and administer the Site.

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We automatically collect usage information, such as the numbers and frequency of visitors to our Site.  We may use this information to provide research, advice and information, including, without limitation, for benchmarking purposes (e.g. we may publish an industry white paper that uses data collected through the use of our Site). This data is only used in the aggregate.  This type of collective data also enables us to figure out how often customers use parts of the Site so we can make the Site appealing and productive to as many visitors as possible.  In addition, we may provide statistical information to our partners about how our customers, collectively, use our Site. We may share this type of statistical data so that our partners also understand how often people use areas of our Site and our Service, so that they, too, may provide you with an optimal experience.

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E-mail Communications:

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We may receive a confirmation when you open an e-mail from CGI if your computer supports this type of program, in order to help us make e-mails more interesting and helpful.  We may also send out emails with information regarding CGI or our partners including promotions and events.  Visitors can opt out of being contacted by us by sending an email to customerservice@cgintimates.com.

If a user elects to use our referral features for informing a friend about our Site, we ask them for the friend’s name and email address.  CGI will automatically send the friend an email on behalf of the user who made the referral, inviting such friend to visit the Site.  CGI does not store this information.

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Information From Other Sources:

 

For purposes such as improving personalization of our Service, we may receive information about you from other sources and add it to our account information.

 

3. What about Cookies?

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Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people.  CGI employs cookies in order for its server to recognize a return visitor as a unique user.  The cookies placed by the CGI server are readable only by CGI, and cookies cannot access, read or modify any other data on a computer.

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The “help” portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies.  We strongly recommend that you leave the cookies activated, however, because cookies enable you to take advantage of some of CGI’s most attractive features.

 

4. Will CGI Share Any of the Information it Receives?

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Information about our customers is an integral part of our business.  We do not sell, rent or otherwise share your personal information to anyone. A very few exceptions exist:

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Protection of CGI and Others:

We may release personal information when we believe in good faith that release is necessary to comply with that law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of CGI, our employees, our users, or others.  This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

 

With Your Consent:

Except as set forth above, you will be notified when your personal information may be shared with third parties.

 

5. Is Information About Me Secure?

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All customer information collected and stored by CGI is maintained in a secure corporate data center and/or otherwise subject to best practices access protection.  Only employees who need customer information to perform a specific job (for example, a customer service representative) are granted access to it.  All relevant employees are kept up to date on our privacy and security practices.

 

6. How can I correct or remove information about Me?

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If you feel that any personal information about you that has been collected and stored by CGI might be wrong, or you would like for us to remove you from our systems, please notify us at customerservice@cgintimates.com so that we may correct or delete the information.

 

7. What Choices Do I Have?

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As stated previously, you can always opt not to disclose information, even though it may be needed to take advantage of certain CGI features.

You are able to add or update certain information as described in the “How can I correct or remove information about Me?” section above.  When you update information, however, we may maintain a copy of the unrevised information in our records.

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As explained earlier, the “help” portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. Please note, however, that if you do not enable cookies, you will not be able to take advantage of some of our attractive features.

 

8. Can Children Use CGI’s services?

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While entirely child-friendly, our Site and the use of services made available through CGI are not intended for children under the age of 18.  CGI does not knowingly or specifically collect information about children under the age of 13 and believes that children of any age should get their parents’ consent before giving out any personal information.  If you believe that we have mistakenly or unintentionally collected such information through our website, please notify us at customerservice@cgintimates.com so that we may immediately delete the information from our servers.

 

9. Conditions of Use

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If you decide to visit the CGI Site, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of Ontario, Canada law.

 

10. Third Party Sites

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The Site may permit you to link to other websites on the Internet, and other websites may contain links to the CGI site.  These other websites are not under CGI control, and such links do not constitute an endorsement by CGI of those other websites or the goods/services offered through them.  The privacy and security practices of websites linked to or from the CGI site are not covered by this Privacy Statement, and CGI is not responsible for the privacy or security practices or the content of such websites.

 

11. Changes to this Privacy Policy

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CGI may amend this Privacy Policy.  Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.  If we make changes to our privacy policy, we will notify you by posting the revised notice on our Site or sending you an email so you are always aware of what information we collect, how we use it and under what circumstances if any, it is disclosed.

 

12. Questions or Concerns

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If you have any questions or concerns regarding privacy at CGI site, please email customerservice@cgintimates.com. Your privacy is important to us and we will make every effort to resolve your concerns.

 

Privacy Policy Effective Date: 05/01/2013